Our Privacy Policy
This Privacy Policy applies to our online practices only.
The following policy applies to the GROLIER.CO.UK site and its subsidiary sites at DISNEYBOOKCLUB.CO.UK, MYVERYFIRSTWINNIE.CO.UK, DISNEYBABIES.CO.UK, THOMASBOOKCLUB.CO.UK, DISNEYMOVIECLUB.CO.UK, DISNEY-PRINCESS.CO.UK, MYBABYEINSTEIN.CO.UK, NICKJRBOOKCLUB.CO.UK.
Grolier Ltd respects the privacy and security of its online visitors and is registered under the relevant Data Protection Legislation. This policy statement provides our visitors with an overview of the measures we have taken to provide a safe environment for everyone.
PERSONALLY IDENTIFIABLE INFORMATION
We consider the following, among other things, to be personally identifiable information: initials and surname, e-mail address, postal address (including postcode) and phone number. We may request such information from our visitors to process and fulfill orders for products or services.
In order to provide you with the best possible service, Grolier Ltd has made it's policy to monitor member's use of our web sites and collect certain personal information. When you enrol for one of our book clubs online, Grolier Ltd will store your e-mail address along with any other information you may provide. When you use further facilities available on the web sites, we may need to collect further information about you. This information may include, but is not limited to, details such as your name, postal address and your credit card details.
We use this personally identifiable information to customise the content on GROLIER.CO.UK and its subsidiary sites, to such visitors' current and future needs and to process any applications or transactions undertaken by you and for internal administration and analysis.
In addition, this information may be used to provide these visitors, via e-mail or other means, information that may be of interest to them, including products or services of third parties. For these reasons, we may share such information with third parties. If you do not wish to receive such communications or if you prefer not to have this information shared with third parties, please advise us. Either 'tick' the notification box with all new book club applications or contact our customer services department along with your name, address, e-mail and phone number marked.
NON-PERSONALLY IDENTIFIABLE INFORMATION AND THE USE OF COOKIE TECHNOLOGY
We collect non-personally identifiable information through the use of a software technology called "cookies," and through our visitors' voluntary submissions to us and/or upon our request. By non-personally identifiable information, we are referring to information about our visitors' browsers (e.g., Netscape Navigator or Internet Explorer), operating systems (e.g., Windows or Macintosh), Internet service providers (e.g., AOL or NET.COM) and other similar information which we track in aggregate form. The non-personally identifiable information that we track is anonymous and will never be identified with or lead us back to any of our visitors.
Cookie technology helps us to know how many people visit us and where visitors go on our site as well as being the sole means that we can operate our shopping basket feature. Cookies are small bits of information we send to your computer. Among other things, this non-personally identifiable information allows us to know which areas are favourites, which areas need a bit of improvement, or what technologies and Internet services are being used by our visitors so that we may continually improve our visitors' online experiences.
USE OF IP ADDRESSES
We collect IP addresses to obtain aggregate information on the use of GROLIER.CO.UK and its subsidiary sites. An IP address is a number assigned to your computer by a Web server when you're on the Web. When you are on our site, we have a back-end server that logs your computer's IP address. We only use the information we find out from tracking IP addresses in the aggregate, such as how many users entered a specific area of our site, and not to track a specific IP address to identify an individual user. However, we may use such information to identify a user if we feel that there are or may be safety and/or security issues or to comply with legal requirements.
THIRD PARTY ADVERTISING SERVERS
We use third-party advertising companies to serve ads when you visit our Web site. These companies may (via cookies, gifs or otherwise) use aggregate information (not including your name, address, e-mail address, telephone number, or any other personally identifiable information) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.
SECURITY
Grolier Ltd ensures that all personally and non-personally identifiable information that it receives via the Internet is secure against unauthorised access. This information is kept in a safe and secure system isolated from direct connection to the Internet. This means that no eyes but ours will ever see the information that our visitors send to us, unless we indicate otherwise. We will give out personal information as required by law, or to assist in criminal investigations. We may also give out personal information when we deem it advisable in order to protect the safety and security of our sites and visitors to our sites.
Why are we so safe?
Grolier uses secure server software over a 128bit Secure Socket Layer (SSL) line to protect your credit card information certified through the globally recognised 'Thwate' encryption. It encrypts all of your personal and credit card information so that this information cannot be read as it travels to our ordering system, and once it is received, it is stored in a location not accessible via the Internet.
By disclosing your information to Grolier Ltd, you agree to the collection, storage and processing of your personal information in the manner set out here.
If you have any queries regarding this privacy policy then please contact us via our Customer Services department
Grolier Ltd. Registered in England No. 105368, at 29 Morgan Way, Norwich NR5 9HH Customer Careline: 0870 240 4385
